Privacy Policy

ARE is in the business of providing engineering and UAS services, as well as supplying professional-grade software and services for project management and railroad bridge asset management through AREview™. AREview™ runs as a software-as-a-service that securely protects your important information.

Your privacy is very important to us. Accordingly, we have developed this Policy so that individuals, customers and customer employees who visit are-corp.com and are-iim.com can understand how we collect, use, communicate, disclose and make use of personal information.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

We collect and use your personal information to provide our services to you and to operate and improve the ARE website and services. We will only use your personal information in ways outlined in this Privacy Policy.

AREview™: This Privacy Policy applies to the collection, hosting, storage, security, processing, transfer, and use of, as well as the access to, personal information, customer data, and services data concerning individuals, customers, and licensees who visit and use our online web-based platforms and mobile applications known as AREview™.

This policy does not apply to third-party websites, products, or services even if they link to our services, and you should consider the privacy practices of those third-parties carefully. To further clarify, by accessing AREview™ and using the Project Management and Data Download applications, you acknowledge and agree that certain providers of third-party products may also have access to the data you share, or we access. One such third-party provider is AspecScire, and you allow AspecScire to use such data as described in their privacy policy and terms of use at https://aspecscire.com/privacy-policy-2/ and https://aspecscire.com/terms-and-conditions/.

Security: ARE is committed to protecting the security of your information. Information is retained in controlled facilities and protected from unauthorized access. Personal information is kept only as long as is reasonably required to provide the services to you in accordance with applicable law.

SSL: All information traveling between your browser and the AREview™ Rail Management Portal servers is protected from eavesdroppers with 256-bit SSL encryption. The lock icon in your browser lets you verify that you aren’t talking to a phishing site impersonating AREviewTM and that your data is secure in transit against unauthorized eavesdropping.

Firewalls: The AREview™ Rail Management Portal’s VPC is fully integrated with Amazon EC2 cloud, backed by EC2 standard firewalls. The AREview™ Rail Management Portal VPC terminates all HTTPS access on an internet-facing web server. Database servers are not accessible via DMZ.

Intrusion Detection: All traffic entering and leaving the AREview™ network is monitored by Amazon Security, as a standard service provided by Amazon EC2. ARE employs a second line monitoring to scan additional information on the usage of each account and block unauthorized access to the AREview™ Rail Management Portal on a per session-level.

Physical security: The AREview™ Rail Management Portal VPC servers are located in state-of-the-art data centers within Amazon EC2 in multiple locations in the USA. Each center is professionally managed by our primary provider, Amazon EC2 and their certified affiliates providing biometric access controls, constant surveillance, redundant power feeds and generators, robust fire suppression, and carefully monitored climate control to protect the servers that store your data, community accounts, and manage your AREview™ Rail Management Portal.

Managed hosting: ARE has chosen Amazon EC2 for our hosting needs. Amazon is an industry leader with much blue chip and Fortune 1000 companies as clients. ARE carefully and confidently chose Amazon to provide the world-class performance and service demanded by our customers to safely and securely run their mission-critical AREviewTM Rail Management systems.

Confidentiality: Your personal information will not be sold, leased or provided to third parties for marketing purposes without your explicit consent. Where we hire other companies to provide services on our behalf, we only provide them with the personal information they need to provide the service (if any). They are required to keep the information confidential and may not use it for any other purpose.

Depending on how you use the ARE website, applications, and services, we may collect the following types of information and use it in this manner:

General Data Gathering: Like all web servers, the system that runs our website collects anonymous data about which IP Address accessed which pages. This information cannot be personally connected to you, and it is used only for troubleshooting and security logging. We also use web-analytics tracking on the site and this information also never gets connected to you. It shows our web team aggregate traffic patterns on the site and allows us to improve the design and content selection on the site.

Marketing Data Gathering: Our marketing team uses a system that helps us automate email messaging and marketing. When you submit an email address or other information into a form on the site, your browsing and actions on the site become connected to this information. This lets us send you more relevant information and match your interests. For example, when a visitor browses webinar pages and then gets in touch with us, this system lets us send more relevant focused information in response. We do not share this information with any external organizations. Especially, we will never share or sell your email.

Feedback: Your feedback and suggestions you submit, including feedback or suggestions submitted through online forms, social media sites, or through email, will be considered non-confidential and non-proprietary. You hereby assign to us any and all rights in and to and grant us a perpetual, fully paid, global, royalty-free, irrevocable right and license to use, all such ideas, suggestions, and feedback. We may use any of your feedback or suggestions to improve our services or for marketing purposes on our website or on any of our social media sites without any obligation to you.

 

Contact: If you have questions or concerns regarding ARE’s collection use or storage of your personal information, please contact us at info@are-corp.com.

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